Despite having tickets, hundreds of spectators were denied entry to the SEA Games closing ceremony at the National Stadium on Tuesday (Jun 16).
Ticket holders, some paid and some complimentary, were left waiting outside after their allocated gates for entry were closed abruptly. There were also complaints that they were being directed to other gates as there was no space left in their allocated sections. Gates were later opened to allow spectators to stand inside.
In a statement posted on the SEA Games 2015 Facebook page, the Singapore SEA Games Organising Committee (SINGSOC) said that "significant proportion of the spectators were at the gates just before the start of the ceremony" and entry points and seating arrangements were adjusted so spectators could be seated as quickly as possible.
"Consequently, some gates had to be closed for safety reasons."
"The organising committee apologises for the inconvenience caused and disappointment of those affected. We will offer a full refund to anyone who had purchased a ticket and was unable to be seated. In addition, you will receive the supporters’ medallion," SINGSOC said.
Those affected can call 1800 344 1177 during office hours (Mon-Fri: 9am-6pm) or fill up this webform for refunds.
Hundreds denied entry to SEA Games closing ceremony
Ticket holders were left waiting outside after gates were closed abruptly
- SEA Games closing ceremony