Taxi-booking app Uber has issued an alert warning the public against a man claiming to be a driver on its platform.
Uber said the car, with the license plate SJT 1444Y, was not registered with the company and advised anyone who has been in contact with the vehicle to report it to the police.
“We confirm that this car (Vehicle License Plate SJT 1444Y) is not registered on our platform, and anyone who has been in contact with this vehicle should report it to the police, and email@example.com,” said Uber on its Facebook page, adding that the company does not allow street hails.
The alert comes after several reports that commuters had been overcharged by the driver over the weekend.
One of them is netizen Amo Jov, who recounted his experience on Facebook on Sunday (Mar 1).
Amo Jov, whose real name is Jover Lee, was waiting for a taxi with his wife, three-year-old daughter and newborn son along Beach Road on Sunday afternoon when they were approached by a driver claiming to be from Uber. They boarded the silver Honda and the driver used an iPhone app to record the metred fare.
“He (the driver) said the metred fare was $3.90 upon boarding and $0.70 per km,” wrote Lee. However, in less than 30 minutes, the fare jumped to $50.
By then, they were already on the expressway and Lee told the driver to drop them off nearby, instead of his destination in Woodlands. The driver stopped at some “ulu” (remote) destination in Yio Chu Kang and told him to pay $97.
“When I asked him why is the fare was so expensive, he claimed that he did inform us that it $8/km,” said Lee. Not wanting to endanger his family, Lee paid up.
Another commuter, Muay Thai gym owner Darius Wong, was charged reportedly $37 for his ride from Toa Payoh to Novena Square on Saturday. He only paid the driver $10.
Uber first arrived in Singapore in 2013 to provide car-sharing services. Users must sign up for an account with the service and rides are booked through Uber's phone app. Fares are charged according to rates set by the Land Transport Authority and charged to commuters' registered credit cards.